Goods sold are not eligible for any returns and refunds.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] within 7 days of your purchase.
To return your product, you should mail your product to: Ethereal Dalliance Pte. Ltd., 1 Coleman Street #10-06, Singapore 179803, Singapore
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.